Main description:
Newly focused on the practical communications skills student pharmacists need for effective practice, this updated Seventh Edition--now in full color-- reflects new ACPE standards, including up-to-date coverage of the PPCP model, co-curricular experiences, interprofessional interaction and collaboration, and professional development. Practical, easy-to-use, and packed with relevant case studies and coverage of the latest advances in the field, this edition is ideal for the foundational course and pre-experiential training. Expanded emphasis on communication skill application helps students master the knowledge and skills they need for pharmacy practiceAdditional content added on motivational interviewing, e-commerce, contemporary ethical issues(such as medical marijuana and opioid abuse), and student-preceptor and pharmacist-management communication issuesFull-color design with new diagrams and figures enhances readabilityAdditional case studies from diverse settings prepare students to deal with the wide range of situations they will encounter in practiceStronger emphasis on assessing communication skills includes coverage of patient surveys and colleague observersExpanded coverage on choosing effective patient education materials and communicating with Limited English Proficiency (LEP) patients prepares students for professional practiceRevised review questions, chapter-ending review cases, and references help students master the materialEnrich Your eBook Reading Experience with Enhanced Video, Audio and Interactive Capabilities!Read directly on your preferred device(s), such as computer, tablet, or smartphoneEasily convert to audiobook, powering your content with natural language text-to-speechAdapt for unique reading needs, supporting learning disabilities, visual/auditory impairments, second-language or literacy challenges, and more--Provided by publisher. Newly focused on the practical communications skills student pharmacists need for effective practice, this updated Seventh Edition—now in full color— reflects new ACPE standards, including up-to-date coverage of the PPCP model, co-curricular experiences, interprofessional interaction and collaboration, and professional development. Practical, easy-to-use, and packed with relevant case studies and coverage of the latest advances in the field, this edition is ideal for the foundational course and pre-experiential training.Expanded emphasis on communication skill application helps students master the knowledge and skills they need for pharmacy practiceAdditional content added on motivational interviewing, e-commerce, contemporary ethical issues (such as medical marijuana and opioid abuse), and student-preceptor and pharmacist-management communication issuesFull-color design with new diagrams and figures enhances readabilityAdditional case studies from diverse settings prepare students to deal with the wide range of situations they will encounter in practiceStronger emphasis on assessing communication skills includes coverage of patient surveys and colleague observersExpanded coverage on choosing effective patient education materials and communicating with Limited English Proficiency (LEP) patients prepares students for professional practiceRevised review questions, chapter-ending review cases, and references help students master the materialEnrich Your eBook Reading Experience with Enhanced Video, Audio and Interactive Capabilities!Read directly on your preferred device(s), such as computer, tablet, or smartphoneEasily convert to audiobook, powering your content with natural language text-to-speechAdapt for unique reading needs, supporting learning disabilities, visual/auditory impairments, second-language or literacy challenges, and more Newly focused on the practical communications skills student pharmacists need for effective practice, this updated Seventh Edition—now in full color— reflects new ACPE standards, including up-to-date coverage of the PPCP model, co-curricular experiences, interprofessional interaction and collaboration, and professional development. Practical, easy-to-use, and packed with relevant case studies and coverage of the latest advances in the field, this edition is ideal for the foundational course and pre-experiential training.

Contents:
1 Patient-Centered Communication in Pharmacy Practice
2 Principles and Elements of Interpersonal Communication
3 Nonverbal Communication
4 Barriers to Communication 
5 Listening and Empathic Responding 
6 Assertiveness
7 Interviewing and Assessment
8 Helping Patients Manage Therapeutic Regimens
9 Medication Safety and Communication Skills
10 Strategies to Meet Specific Needs 
11 Communicating with Children about Medicines 
12 Interprofessional Collaboration and Effective Communication Skills 
13 Digital Communication in Health Care 
14 Ethical Behavior When Communicating with Patients